Privacy Policy
MDB Taxation and Business Advisors (“we”, “our”, “us”) understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy explains how we collect, hold, use and disclose information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website and any additional terms that may apply when you access particular services or materials on certain areas of this website.
“You”, “your”, “visitor” or “user” means the individual accessing this site.
Personal and Non‑Personal Information
This Privacy Policy identifies how we treat your personal and non‑personal information.
What is Non‑Personal Information and how is it collected and used?
Non‑personal information is information that cannot identify you. If you visit this website to read information such as details about one of our services, we may collect certain non‑personal information from your computer’s web browser (for example, your IP address, browser type and referring website). Because non‑personal information cannot identify you or be tied to you in any way, we may use or share non‑personal information without restriction.
What is Personal Information and how is it collected?
Personal information is information or an opinion that identifies you or is reasonably capable of identifying you, such as your name, mailing address, email address, telephone number or payment details. We may collect personal information from you in a variety of ways, including when you: • send us an application, enquiry or other form; • conduct a transaction with us, our affiliates or others; • provide payment information in support of a transaction; or • elect to receive information, purchase a product or service, or participate in an activity on this website.
Cookies and Related Technologies
We may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file placed on your device by a web page server. Cookies cannot run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One purpose of cookies is to provide a convenience feature to save you time, for example by recalling your specific information on subsequent visits. Web beacons are small graphic images that allow us to monitor and collect certain information about the viewer of a web page or email, such as the type of browser, the IP address of the device and the time the beacon was viewed.
Third‑party vendors may also use cookies on our website to track and analyse anonymous usage and volume statistical information. Such information is shared externally only on an anonymous, aggregated basis. From time to time we may allow third parties to post advertisements on our website, and those advertisements may include a cookie or web beacon served by the third party. This Privacy Policy does not cover the use of information collected by third‑party ad servers. You should check the privacy policies of those advertisers and ad services before linking to an ad.
You have the ability to accept or decline cookies through your browser settings. If you choose to decline cookies, some interactive features of the site may not function fully.
How We Use Personal Information
MDB Taxation and Business Advisors may keep and use the personal information we collect to:
• provide you with access to this website and other products or services;
• respond to your requests;
• bill you for products or services you have purchased and provide ongoing service and support;
• contact you with information that may be of interest such as updates about our products and services or those of authorised partners; • ask for your opinion about our services;
• maintain records and conduct analytics to research, develop and improve our programs, products, services and content;
• protect our rights or property or the rights, property or safety of any person;
• comply with any law, regulation, court order or other legal requirement.
Personal information collected online may be combined with information you provide through other sources. We may also de‑identify your personal information. Once de‑identified, it is no longer personal information and we may treat it like other non‑personal information.
Sharing Personal Information
We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies we engage to perform services on our behalf. In all cases where we share information with such service providers, they are authorised to use the information only to perform the services requested and must treat the information confidentially.
We will not sell, exchange or publish your personal information except in connection with a corporate sale, merger, dissolution or acquisition. Certain transactions may require that third‑party service vendors (such as credit card companies, clearing houses and banks) collect personal information directly from you. We do not control how these third parties use such information, and you should review their privacy policies before providing information.
We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant or other legal process, or to comply with applicable law. We may also disclose personal information to law enforcement or regulatory authorities if we believe such disclosure is necessary to protect our rights or property, protect the safety of any person or to comply with law.
Communications
We may contact you periodically by email, post or telephone to provide information about programs, products, services and content that may interest you. Some features on this website allow you to communicate with us using an online form. If your communication requests a response, we may send you a reply via email. Email responses may include personal information. We cannot guarantee that our emails will be secure from unauthorised interception.
Security of Personal Information
We implement generally accepted technology and operational security standards to protect personal information from loss, misuse, alteration or destruction. Only authorised personnel and third‑party vendors have access to personal information, and they are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorised persons will not obtain access to your personal information.
Links to Other Sites
This site contains links to other websites that we consider interesting or useful. MDB Taxation and Business Advisors is not responsible for the privacy practices or the content of such websites.
Public Discussions
This site may provide public discussions on various topics. Any information you post in these discussions becomes public, so please do not post sensitive information. We are not responsible for any third‑party action or policy regarding information disclosed in public forums on the website.
Access, Correction and Deletion
You may access, correct, update or delete any personal information that you submit to the website. You may also unsubscribe from mailing lists or any registrations on the website. To do so, follow the instructions on the relevant web page or contact us using the details below.
Children’s Privacy
MDB Taxation and Business Advisors will not intentionally collect personal information from children under 13 years of age. If you believe we have collected personal information from a child under 13, please contact us.
Changes to this Policy
MDB Taxation and Business Advisors reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if the changes are material, a notice will be included on the homepage of the website for a reasonable period of time.
Additional Privacy Considerations
Australian Privacy Act and APP Compliance
MDB Taxation and Business Advisors complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We continuously review our practices to ensure they meet current legislative requirements.
Data-Retention and Destruction Schedule
Personal information is retained for the minimum period required under Australian law (generally seven years for tax records). After this period, data is securely destroyed or de-identified.
Cross-Border Disclosure
If personal information is stored or processed offshore, MDB ensures that the overseas recipient upholds privacy protections equivalent to Australian standards. Current storage locations: (insert country names or “None”).
GDPR and UK GDPR Notice
For EU and UK data subjects, MDB processes personal data on lawful bases such as contract performance and legitimate interests. Data-subject rights, including access and erasure, may be exercised by contacting us
California Consumer Privacy Act (CCPA) Notice
MDB does not sell personal information. California residents may request disclosure of personal data collected, used or disclosed in the preceding 12-month period, and may request deletion of such data.
Marketing Opt-Out Mechanisms
Every marketing email contains a one-click unsubscribe link. Users may also opt out of marketing communications at any time by emailing reception@mdbco.com.au.
Complaints and Dispute Resolution
Privacy complaints should be sent to our Privacy Officer. We aim to acknowledge complaints within two business days and resolve them within thirty. Unresolved complaints may be escalated to the Office of the Australian Information Commissioner (OAIC).
Automated Decision-Making and Profiling
Where algorithms are used for credit checks or lead scoring, MDB provides meaningful information about the logic involved and the potential consequences for individuals.
Re-Identification Risk Statement
MDB commits to ensuring that de-identified datasets are not re-identified and implements measures to mitigate re-identification risk.
Policy Review Cycle
This privacy framework is reviewed at least annually, and sooner if there are significant operational changes or amendments to relevant legislation.